Exchange Server Database Recovery

E-mail servers are an integral part of business success in today's environment. A critical services database that changes very often, such as messaging and collaboration data, should be fully protected by a well-tested back-up solution. However, back-up devices can also fail - leaving the client with serious problems. Standard repair utilities within the mail applications can cause further problems if media failure or structural damage has occurred.

ACE Data Group supports Microsoft Exchange Server version 2000, 2003, 2007, 2010 and 2013. Our Microsoft Certified Engineers are able to recover the mailboxes located in the Information Store from just about any kind of "Jet Engine Error," "Read Verification Error," database corruption, over-sized files or other file problem.

Typical situations that our experts can address include:

  • Inconsistent Information Store state
  • 'Dirty' shutdown
  • Corrupted header information
  • Damage from ESEUTIL
  • Duplicate keys (identifiers)

ACE Data Group's standard services include recovery of:

  • E-mail addresses from Active Directory storage
  • Folders, messages and file attachments
  • Notes, contacts, tasks and appointments
  • Creation dates for all objects
  • Formatting for RTF and HTML messages

ACE Data Group's data recovery  engineers have the capability to recover your Exchange Server Information Store Files from many forms of backup tapes.

Critical Information:
Widely available recovery utilities can delete valuable data. ACE Data Group's recovery experts suggest that you make a copy of your .EDB, .STM and .LOG files prior to:

  • Attempting to attach or repair a damaged Information Store
  • Opening a tech support case with Microsoft
  • Sending your database to any other company

After determining what steps will be necessary to complete your recovery, we will contact you for approval. No work will be done without your consent. As soon as you approve the quotation, our engineers will continue with the recovery process.

For more information, contact your ACE Data Recovery Services sales representative at 877-304-7189.


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