Customer Testimonials

  The quality of our customer service and technical capabilities is where our success comes from. We make every effort to provide the best data recovery service available. Your opinion of our service matters.

We recover data for hundreds of customers each month. When the recovery is finished, we ask each of our customers what they think. Here are just a few examples of satisfied customers. "… Data Recovery staff was able to recover illegal materials from physically damaged hard drives and present this evidence to my office.”
- J. Brooke Donahue, Federal Bureau of Investigation


“We had a truly fabulous experience with your company in terms of processing our request in a very timely manner and great customer relations interaction, I just hope not to need your services ever again (mining drives for data) or at least in the near future but it is good to know that you exist.”
-Gayla Lowman, Midwest Regional Medical Center

“My recent hard drive recovery was great. Y’all are always fast at getting them fixed and sent back to us.”
-Courtney Maddux, Bell Helicopter


“As always our dealings with DRS have been exceptional. We receive great support in a timely fashion. Nothing more I can say!”
-Joe Bruno, Marine Corps Systems Command


“I have used Data Recovery Services twice in the past two years to recover data from crashed hard drives – once for a laptop that was dropped and once for an external drive that was the backup of that laptop that was dropped that itself was banged around and damaged. In both cases, Data Recovery Services representatives were quick to respond to my inquiries, provided timely analysis of the problems with detailed explanations I could understand, and were able to recover all of the lost data and return this to me in a very expedient manner.”
-Quint Newcomer, PhD, University of Georgia

“We have now used your company twice for data recovery and both times I have been beyond satisfied! The addition of the online tracking system really kept me in tune of what was happening and when it was occurring. I have no complaints and feel Data Recovery Services does a fantastic job at data recovery. I would recommend DRS to anyone!
-Jeremy Walton, Allergan, Inc.

“THANKS! This is one of the reasons I love your company so much! Communication is excellent, timely and I always know I’m in good hands!”
-David Richardson, Oracle

“I was very pleased with the outcome. I would estimate that 98%+ of the data from the damaged drive was recovered, it was more than I expected and a refreshing surprise.”
-Kevin Woods, Shell Oil

“I had a very good experience with your company and all of my files were able to be recovered. Communication during the process was excellent and there was a very quick turnaround.”
-Arwen Fitzpatrick, Sabre

“I facilitated the recovery of a laptop drive for one of our executives. Your company was very responsive.“
-Gary D. Pool, BNSF Railway

“I didn’t have to call for updates or status – your team called me each step along the way.”
-Kimberly N. Ellison-Taylor, ORACLE

"… I would definitely use your service again should there be needed and I will gladly refer your company to anyone who may be in need of your expertise.”
-Ricky Gibson, TXU

"...Patience of your staff with all my questions resulted in a successful and stress-free recovery of very important data.”
- Scott Everhart, Universal Park & Resorts

"I found Data Recovery Services has a strong customer service orientation and a professional approach data recovery. Your timeliness of response, attention to detail, and focused performance was excellent. Results were the successful recovery of important information for Alcatel."
- Cal Mowrer, Alcatel-Lucent

"Thanks to your company and to your awesome techs as well! Your company not only provides a vital service to our department, but you do so with reasonable rates, quick and professional service, and courteous employees. It's been a pleasure to work with your company, and you can be assured that I will continue to call on Data Recovery Services exclusively for our future data recovery needs. All the best!"
- Frank Kachurak Pennsylvania State University

"On behalf of the University and the Department of Engineering, I would like to thank you for the data recovery services you provided to us. We found Data Recovery Services to have a strong customer service orientated and professional approach in providing its services. We would definitely use you again and would gladly refer your services to others."
- John W Gardiner, Auburn University