Customer Testimonials The quality of our customer service and technical capabilities is where our success comes from. We make every effort to provide the best data recovery service available. Your opinion of our service matters.

We recover data for hundreds of customers each month. When the recovery is finished, we ask each of our customers what they think. Here are just a few examples of satisfied customers. "… Data Recovery staff was able to recover illegal materials from physically damaged hard drives and present this evidence to my office.”
- J. Brooke Donahue, Special Agent, Federal Bureau of Investigation

" I really do not know how to put this any other way. If you were able to save the majority of my documents. ...you have just saved me. Thank you very mach! Many, many thanks to you and your team.”
Recovery Job 12320

"… I didn’t have to call for updates or status – your team called me each step along the way.”
- Kimberly N. Ellison-Taylor, National Industry Director, ORACLE

"I just wanted to let you know that I received my data and everything works great. I am so thankful to you and your company.”
Recovery Job 12100

"… I have used FIRST Advantage Data Recovery many times. Their level of service has been exceptional and I can strongly recommend Data Recovery Services.”
- Jim Goon, The Colony Franchise Owner, Geeks On Call

"Thanks for your efforts... and the high quality of your service.”
Recovery Job 11969

"… I would definitely use your service again should there be needed and I will gladly refer your company to anyone who may be in need of your expertise.”
-Ricky Gibson, TXU Mining Company

"...Patience of your staff with all my questions resulted in a successful and stress-free recovery of very important data.”
- Scott Everhart, Partnership Development, Universal Park & Resorts

"Thank you for a job well done. I was very pleased with the service and her recovery.”
Recovery Job 11212

"… The times of your response, attention to details and focused performance resulted in the successful recovery of very critical data.”
- Jamie Graham, Network Engineer, Alix Partners LLC.

"You did an excellent job and I would like to thank all of you. I will recommend you to anyone he knows that may need our services.”
Recovery Job 10972

"… Thanks you for your attention to details and we will keep you in mind for future work."
- Robert Garber, Director of Public Information, United States Holocaust Memorial Museum

"I found Data Recovery Services has a strong customer service orientation and a professional approach data recovery. Your timeliness of response, attention to detail, and focused performance was excellent. Results were the sucessful recovery of important information for Alcatel."
- Cal Mowrer, Alcatel

"As a business owner and not an IT specialist I find it oft times difficult to work with "computer" services as they decidedly always use their own language to talk to me, which is completely foreign to me. I had exactly the opposite experience with you guys. Don Wells always was complete and thorough in his explanations to me and never talked in terms I couldn't understand. He was sympathetic to my “hard drive crash anxiety” and remained, calm, helpful and supportive through the entire process, explaining in terms I could understand what had happened, what the solution was and how and when it would be handled. I will also mention that you guys met or beat your estimates for completion of the tasks, and that was a very pleasant surprise, and so appreciated, I could plan and rely on the timeline originally set.

If you can't tell I was really pleased, and that isn't always the case with computer service places. I think you guys did a great job!!! And I can't tell you how much I appreciate it! I will not hesitate to recommend your company to anyone that has the problem I had, though I hope they don't."
- Beth Wild Carpenter-Wild Assoc., Inc.

"Thanks to your company and to your awesome techs as well! Your company not only provides a vital service to our department, but you do so with reasonable rates, quick and professional service, and courteous employees. It's been a pleasure to work with your company, and you can be assured that I will continue to call on Data Recovery Services exclusively for our future data recovery needs. All the best!"
- Frank Kachurak Pennsylvania State University

"We have been extremely satisfied with our selection of DRS. You have proven to have unsurpassed technical competency and displayed extremely responsive, flexible and timely manners regarding your service to us and toward mission accomplishment."
- Jittu Sarna, President InkJet International

"I wanted to let you know what a wonderful job you guys did recovering our data. Your patience in answering my questions put my mind at ease and allowed me to concentrate on running my business while you did your job. I will definately be recommending your company to anyone else that needs your services."
- Eric Way, Manager TechWizard, LLC

"On behalf of the University and the Department of Engineering, I would like to thank you for the data recovery services you provided to us. We found Data Recovery Services to have a strong customer service orientated and professional approach in providing its services. We would definately use you again and would glady refer your services to others."
- John W Gardiner, Engineering III Technician Auburn University

"We found your company to be extremely courteous, professional, and best of all were successful in recovery of all our data. We are very grateful for all that you did to get our system back."
- Kathy Kurtenbach Deuel County Cenex