Data Recovery Services Work Order
Step 1: Enter your information, then click Next
Service Level Required:
Please Select
Standard Service
Expedited Service
Dallas Headquarters
17778 Preston Rd.
Dallas, TX 75252
Toll Free - 877-304-7189
Primary contact Information
Internal Tracking (if used)
Company
Contact Name
Secondary contact name
(delegate for primary):
Address
City
State
ZIP
Phone 1
Phone 2
FAX
Email
Referred by:
How did you find us?
Please select
Google
Yahoo
MSN\Bing.com
Western Digital WEB Site
Other WEB Sites
Publication
YellowPages
Referal
Other
Media Information
How many devices total:
Bare
In Machine
Make
Model
Configuration:
Please select
Desktop Hard Drive
Laptop Hard Drive
External Drive Box
SCSI\SAS Hard Drive
SSD Drive
RAID Array
Tape
Laptop Computer
Desktop Computer
External Drive Array
Network Attached Storage Unit
Micro Drive
Floppy Disk
Zip Disk
Memory Card (including USB)
Uploaded File
Other
Serial Numbers:
Operation System:
Please select
Windows 7/Vista
Windows XP/2000
Windows 2000/2003/2008 Server
Windows 95/98/ME
Dos/Win
Windows NT4
Mac OS
Netware
Linux
SUN/Solaris
Other UNIX
Unknown
Other
Failure Summary
(please describe briefly what happened)
Files and Folders needed
(This field is the most important field on this form. Recovery is not always 100% so we need to know what the deal-breaker is for you and what you consider a success.
Simply entering “All” or “All Data” will not be accepted
)
My Drive/Data is Encrypted
No
Yes
I can read DVD media
Yes
No
I would like to donate my failed drive and parts after recovery
Yes
No